Contact Us

We’re here when you’re ready. Whether you have a quick question or you’re looking to book your first session, we’re just a message away.

New clients Existing client portal

Ready to make an appointment?

Please get in touch with our friendly team to chat about which psychologist might be the best fit for you. They are happy to answer your questions or organise a call back from one of our psychologists.

269 Barkly St, Footscray VIC 3011
0478 906 416
info@perennialpsychology.com.au
Admin hours: Monday–Friday 9.30 am–4.30 pm (AEST)
Working locally with clients across West Footscray, Maribyrnong, Avondale Heights, Kensington, Ascot Vale, Flemington, Braybrook, Maidstone, Tottenham, Albion, Sunshine, Sunshine West, West Melbourne, Newport, Seddon, Spotswood, Brooklyn, Kingsville, Williamstown, Yarraville, and Altona.
Telehealth options available Australia-wide

We respond to all new enquiries within 48 hours.

Existing client bookings

If you’re an existing client of Perennial Psychology, you can book online via our Client Portal. Current clients can register for a free account to:

Check availability
Book with your psychologist
Get instant appointment confirmation

Book online

A quick note on availability

We do our best to minimise wait times, though availability can vary depending on the psychologist. We’ll always do our best to be transparent about wait times, and keep you updated as things change.

Cancelling or rescheduling

If you need to cancel or reschedule, please do so at least 48 business hours’ before your appointment time so we can offer the time to someone else. Sessions cancelled or rescheduled in under 48 business hours (two full business days, not including weekends and public holidays) will incur a cancellation fee. You can read more about our cancellation policy here. You can manage your appointment through the online booking portal or by getting in touch.

Need urgent help?

We don’t offer crisis support – but if you need immediate assistance, please contact:

Psychology FAQs

These are just some of the commonly asked questions we get about making a booking with our psychologists.

Absolutely. Whether you have questions or want to talk things through before committing, feel free to reach out via our contact form or request a callback from one of our psychologists.

No referral is needed to see a psychologist — you’re welcome to book directly. But if you do get a Mental Health Care Plan from your GP, you may be eligible for Medicare rebates.

Yes, you can. When booking online, you’ll see available psychologists and can choose who you’d prefer to work with based on your needs and availability.

Once you book, you’ll receive a confirmation email with all the details for your appointment. If you have any questions, our team is here to help.

No problem – you can manage your booking online or get in touch via phone or email. We just ask for at least 48 business hours’ notice (excluding weekends and public holidays) so we can offer the time to someone else. Appointments that are cancelled or rescheduled within 48 business hours will incur a cancellation fee.

Ready to talk?

You can book online, upload a referral, or request a callback from one of our psychologists — whatever feels easiest. We aim to reply within 48 hours and are here to help you take that next step with confidence.